At Craving Town Furniture, we are committed to delivering high-quality furniture to your doorstep with a seamless and reliable shipping process. Please review our shipping policy to understand the terms and conditions of our delivery services.

1. Shipping Locations

We currently ship our furniture across India. For international shipping inquiries, please contact our customer support team before placing an order.

2. Shipping Charges

  • Standard Delivery: Free shipping is available on selected products. For others, shipping charges will be calculated at checkout based on the destination and product weight.

  • Express Delivery: If you require faster delivery, additional charges will apply. Please check availability at checkout.

3. Delivery Timeframes

  • Standard Shipping: 7-14 business days depending on the delivery location.

  • Custom Orders: Custom and made-to-order furniture may take 4-6 weeks for delivery.

  • Express Shipping: Available for select products and locations, with a delivery time of 3-7 business days.

Delays may occur due to unforeseen circumstances such as weather conditions, supply chain issues, or high order volumes. We will notify you in case of any significant delay.

4. Order Processing

  • Orders are processed within 2-3 business days after confirmation.

  • Once your order is shipped, you will receive a tracking number via email/SMS to track your shipment.

5. Shipment Tracking

  • Customers will receive a tracking link via email or SMS once their order has been dispatched.

  • If you do not receive tracking details, please contact our customer support team.

6. Delivery Terms & Conditions

  • Our delivery team will attempt delivery twice. If unsuccessful, additional charges may apply for reattempts.

  • Customers must provide accurate delivery details to avoid any misdelivery.

  • In case of any visible damage to the package upon delivery, please refuse acceptance and contact our support team immediately.

7. Assembly Services

  • Some furniture items require assembly. We provide assembly assistance for select locations. Please check product details for more information.

  • DIY assembly instructions will be provided for products requiring self-assembly.

8. Returns Due to Shipping Damage

If your product arrives damaged due to transit, please report it within 48 hours with clear images. Our team will assess and arrange a replacement or refund as per our return policy.

9. Contact Us

For any shipping-related queries, please contact our support team: