At Craving Town, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website cravingtown.com and purchase our furniture products. By accessing our website, you agree to the terms of this policy.
1. Information We Collect
When you visit our website or make a purchase, we may collect the following information:
Personal Information: Name, email address, phone number, shipping and billing address, and payment details.
Account Information: If you create an account, we collect your username, password, and order history.
Payment Information: We process payments securely through third-party payment gateways and do not store your credit/debit card details.
Browsing Information: IP address, browser type, device information, and website usage data collected via cookies and similar technologies.
Communication Data: Any information you provide when contacting us via email, chat, or customer service.
2. How We Use Your Information
We use the collected information to:
Process and fulfill your orders.
Improve our website, products, and customer service.
Send order updates, promotional offers, and newsletters (you can opt out anytime).
Prevent fraud and ensure secure transactions.
Respond to customer inquiries and support requests.
Comply with legal obligations and enforce our terms and conditions.
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. These may include:
Essential Cookies: Necessary for website functionality.
Analytics Cookies: Help us understand website usage and improve our services.
Marketing Cookies: Used to display personalized advertisements.
You can manage your cookie preferences through your browser settings.
4. Data Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your data with:
Service Providers: Payment processors, shipping companies, and IT support providers.
Legal Authorities: If required by law or to protect our rights and prevent fraud.
Marketing Partners: With your consent, for promotional campaigns.
5. Data Security
We implement industry-standard security measures to protect your information. However, no online transmission is 100% secure, and we encourage you to use strong passwords and protect your account details.
6. Your Rights and Choices
You have the right to:
Access, update, or delete your personal data.
Opt out of marketing communications.
Request information about how your data is used.
To exercise these rights, contact us at [insert contact email].
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies before sharing personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
9. Contact Us
For questions regarding this Privacy Policy, please contact us at: Craving Town
For questions regarding this Privacy Policy, please contact us at: Craving Town
Email: Info@cravingtown.in
Phone: +917014992901
Address: Prem Nagar, Opposite Alpine Public School, Chilkana Road, Saharanpur, UP, India 247001
